Monday, June 11, 2012

The Sears Roebuck Diaries: Teen Employment Adventures in the Infants Department

Infants Department

Installment 2

The ubiquitous onesie was one of the most popular items in the infants department. At sixteen I had no experience with babies but I quickly learned that the bottom snaps on onesies were like an oxygen tank to a scuba diver.

Customers constantly opened the packages to see how big the products were. Didn’t matter if the same brand, same size was already on the floor under the rack. Upon seeing the shiny three pack, customers reached and ripped. Every night I would fold, roll and cram the onesies into what was left of their packaging. I replaced them on their hooks where they would hang for months, distressed like Courderoy, their chances of a Lisa taking them home slim-to-none.

The other most popular item was cribs. Sears had several on display and customers went down the row giving each a violent shake. Then, with the same false confidence displayed by tire kickers in a used car lot, they would pronounce the cribs too rickety.

I would think, ‘Wow! You're right. No one’s ever done that before!’ but I would roll up my sarcastic tongue, unfurl my graciousness and say, “A lot of customers come through here and shake the cribs. A new one out of the box would be sturdier.”

Though I assured customers I didn’t work on commission, I was still eyed with mistrust. That is until I demonstrated the foot release bar on the drop-side cribs. "Ooohhh!" They would nod, marvel at the convenience and then ask about other features.

Then there was the day I wore a Winnie the Pooh mascot costume as part of a store event. The costume was designed for a person six inches taller than me and, with its wool fabric, was a portable sauna. On my 5’4” frame Winnie's legs rippled like ribbon candy. The cavernous headpiece gave me tunnel vision so the assistant manager led Stumpy the Pooh through the store and discreetly indicated the direction in which I was to kindly gesture to customers because I wasn’t allowed to speak. If you know me then you can imagine just how difficult it was to keep my mouth shut for seven hours. The only other times I’ve accomplished this I was asleep.

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